When it works right, the application process for jobs at Crisis Centre Ministries goes like this.

• We draw up a Job Description and Person Description, and advertise the post.
• Anyone who is interested is sent a Job Application Pack with the details of the job and an application form. All the personal details go on the front page of the form, which is removed before the form is considered.
• Potential applicants are invited to come in for an informal chat if they would like. This enables them to find out more about the job and about us, which helps to level the playing field between the applicants we know and those we do not yet know.
• When application forms arrive, they are acknowledged.
• On, or just after the advertised date, the application forms (without the front sheet) are reviewed by a group including at least one member of staff and one trustee, and a shortlist of candidates is drawn up. The shortlist is undertaken purely on the basis of what is written (and not written!) on the application form.
• Applicants who are not shortlisted are notified. The successful applicants are invited to interview, and their references are taken up.
• Before the interviews, an agreed set of questions is drawn up, so that each candidate is asked the same things. We may also ask the candidates to do a short practical test, to measure how they perform in one of the essential aspects of the job.
• The interview panel is given the application forms and the candidates' names, but no other information from the front sheet.
• After all the interviews are complete, a decision is reached. The successful candidate is contacted, usually by telephone. When they have verbally accepted the job offer, a letter is sent out to confirm the offer in writing, and letters also go out to the other candidates to let them know they were unsuccessful. Where possible, we try to provide the unsuccessful candidates with helpful feedback at this stage.

If you are interested in applying to us for an advertised post, please note this process.

Most applicants manage to say that they can do (or have done) the work identified in the Job Description, and meet the requirements of the Person Description. Very few manage to provide evidence to back up such claims.

If you want to be shortlisted, it helps if you can show that you have read the documents we sent, and can show that you are the sort of person we are looking for. So: don't say "I can manage volunteers." Say how many volunteers you managed, and when; describe what the volunteers did, and how you helped them to do it; show what difference you made in that situation.
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