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to people with life-disrupting problems |
Advice
Introduction
At any one time, we are likely to be considering a number of difficult questions. If you can help by providing advice or information about any of these topics, we would be glad to hear from you.
At present, the topics we are considering are:
CRB Checks
All the advice given about retaining information receioved from the CRB relates to recruitment decisions.
However, we are not very interested in recruitment decisions. We are willing, in principle, to accept staff and volunteers whatever their criminal history.
Our interest lies not in recruitment but in deployment: this person is making themselves available to help us and our clients - what is the best, and most appropriate way way for them to help, how much training do they need, and how much supervision?
We work in a very fluid environment. Opportunities to help people arise at short notice. Decisions about deployment frequently need to be made quickly if those opportunities are to be taken. In order to deploy people safely and effectively, the person making that decision needs to know of any relevant background. The decision often needs to be made within an hour or two, while CRB checks usually take three or four weeks from beginning to end.
It would be impossible to ask our volunteers to fill in a new CRB form every time they start to do something new for us: we don't have the resources to manage that, they don't have the patience, and it cannot be done quickly enough.
At present, we are required to destroy all the relevant details returned from the CRB within six months of the check being undertaken. We have requested permission to retain the information for longer, and the request has been turned down, with no good reason being given.
Trustee Indemnity Insurance
Do we need to provide Trustee Indemnity insurance ('TII') for the members of our board? And, if so, what would the insurance actually cover?
We have five questions to ask of any company offering to provide us with Trustee Indemnity insurance.
- What does the insurance actually cover, in concrete terms?
- How many policies covering TII do you currently underwrite?
- How many claims are made each year on TII?
- How many of these claims result in payments being made?
- What is the average value of these payments?